Then, long-term instrument durability and excellent service are of the essence.
Sandvik USA, a global player, has used the DSE's Tangent Delta tester since 2001. Running 30-40 tests per day on their enameled wire is a critical component in ensuring the highest quality possible
The DSE Tangent Delta systems
Manufacturing Engineer Mr. Corey Latham explains:
"In 2001, we purchased our first DSE Tangent Delta system. Coincidentally, we bought the TgD tester with a MAG high-speed enameling oven that we procured to expand our magnet wire offerings on sight. I can say, without a doubt, that optimizing our enameling equipment would not have been possible without the DSE system. The customer support that DSE provided from the initial purchase until we upgraded our system was perfect… if I ever had questions about the system, DSE was readily available to address issues and provide support, and support was always stellar"
The original TgD tester was replaced a few years ago with DSE's more modern version, not because the system failed but because of a companywide computer upgrade requirement that made support of the tester's hardware/software impossible. The tester's durability was outstanding – almost 15 years of life from the machine, and it still performs very well.
Excellent support and service
And support hasn’t changed. When I need to call on DSE to address an issue, and I rarely do, they are always pleased to support us.
In summary:
- To produce magnet wire, you must have a TgD machine.
- You will get superior customer service and support from DSE, without a doubt.”
There are other options for TgD testing on the market. I’ve seen them and used a few, and the DSE system is, without a doubt, the best system in the world, says Mr. Corey Latham; Manufacturing Engineer at Sandvik
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